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Request Assistance

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Enter a departure and destination station to request assistance on Hankyu Trains.

Requests may not be guaranteed if:
  • Booked less than 3 hours before travel time
  • For trains before 8 AM, if booked after 9 PM the previous day

Expand Your Horizons, Enjoy More Accessible Travel

Passenger Assistance allows passengers to communicate their access needs ahead of their journeys.

Currently, our assistance is available on Hankyu trains only. More operators coming soon!

Get started by entering departure and arrival stations at the top of the screen!
Enjoy your journey!
Step 1
Select a route
Step 2
Add assistance
Step 3
Review & complete request